Become a fan of h2g2
PLEASE NOTE: This page is now out of date and had been replaced. For up-to-date information please see the latest h2g2 FAQs.
Welcome to the Don't Panic Help Centre, the gateway for all the help you'll need while using h2g2. You can get here by clicking on the h2g2 Help link that's visible on the left-hand side bar of every h2g2 page.
If you've never seen this site before, feel free to have a look at the h2g2 Tour.
If you're a new user you should be familiar with the Welcome page and Some Things You Can Do on h2g2.
If you've got the hang of things but need help with a specific issue, the h2g2 FAQ may have an answer for you – FAQ stands for 'Frequently Asked Questions'.
If the FAQ doesn't have the answer and you need to talk to a human, the best place to go is the Feedback Forum. From there, you can pick an appropriate place to post your query and wait for an h2g2 Researcher to respond.
If you're having problems signing into h2g2, please refer to the FAQs Page.
You can also find a complete list of help pages in the All About h2g2 section of the Guide.
Why 'Don't Panic'?
The original Hitchhiker's Guide to the Galaxy had 'Don't Panic' written on the cover in large friendly letters, and we reckoned that was as good a thing as any to say to someone in need of help.
(This 'Don't Panic Welcome Page' replaced this older one).